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Conservative leader Stephen Harper delivers his campaign speech during a campaign stop in Mississauga, Ont., on Tuesday, September 8, 2015.Adrian Wyld/The Canadian Press

Stephen Harper won't say whether efforts to bring more Syrian refugees to Canada will include sending more government staff to the region to get them out.

While Harper has said the government is looking to improve the refugee resettlement process, he has so far refused to specify what that would mean.

Part of the struggle to bring refugees to Canada is resource-based; in 2012, Canada closed its visa processing office in Damascus, shunting hundreds of case files over to the already-stretched thin embassies in Jordan and Egypt.

Then, the government did deploy additional staff to try to get a handle on a case backlog that included both refugee files and family sponsorship ones – cases in which people in Canada were trying to get their own families out of the war.

But at that point, the government had made no firm commitments on Syrian refugee resettlement and staff were largely processing refugee cases belonging to Iraqis.

A formal promise to help Syrians didn't come until the summer of 2013 and since then, Canada has promised to take in 11,300 refugees by the end of 2018. Of that, 2,374 have arrived so far.