Toronto police say they have made sweeping changes in how they deal with those in crisis, including adopting a "zero harm" approach.
Deputy chief Mike Federico says the force has implemented an overwhelming majority of recommendations issued as part of a coroner's inquest and in a separate report by a former Supreme Court justice on police's use of lethal force.
Speaking at the monthly meeting of the Toronto Police Services Board, Federico said 45 of the 46 police-related recommendations made in the inquest have been applied, as well as 79 of the 84 issued in the probe by Frank Iacobucci.
He says new recruits will receive three more weeks of training to emphasize de-escalation techniques, something critics have long been calling for.
The deputy chief says the use of body-worn cameras will also help with officers' accountability when dealing with those in crisis.
But a proposal to introduce a so-called "sock" gun — a modified shotgun that fires soft bullets similar to a bean bag — was criticized by at least one board member.