The latest public relations problem for Toronto's transit system comes in the form of a YouTube video showing a TTC bus roaring through a red light and nearly striking a pedestrian.
The video was recorded by a dashboard camera and posted on July 21 by a user named BlueTeamPlayer.
It shows the bus approaching an intersection in the city's east end. As the signal at Eglinton Avenue East and Ionview Road turn yellow and then red, traffic stops. But the bus carries on. A woman steps off the curb to cross with the light. The bus, travelling at a healthy rate of speed, swerves to avoid her but carries on without stopping.
TTC CEO Andy Byford said Wednesday that he was shocked when he saw the video.
"We are taking this very seriously. An investigation is under way," he said.
TTC communications chief Brad Ross told CBC's Metro Morning radio show Wednesday that the operator could potentially lose their job as a result.
Images captured by the public have plagued the TTC in recent years.
In 2010, a photo of a sleeping fare collector shared via Twitter provoked a storm of headlines, jokes and an investigation. The fare collector, George Robitaille, turned out to be on heart medication – he died of a stroke later that year.