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Gill Rosenberg shown in an image from her Facebook page.

A Canadian-Israeli woman who volunteered to fight with Kurdish forces in Syria has not been captured by Islamic State, according to a message posted on her Facebook page.

(Who are Islamic State? Get caught up with The Globe's primer)

"Guys, I'm totally safe and secure," a message on Gill Rosenberg's page says. "I don't have Internet access or any communication devices with me for my safety and security. … Ignore the reports I've been captured."

The Globe and Mail cannot confirm whether Ms. Rosenberg or someone else posted the message.

A relative of Ms. Rosenberg said Monday that she had communicated with family members by email to say she was safe.

"She asked who won the Grey Cup," said the relative, who asked not to identified.

Earlier, a recruitment page for Kurdish forces in northern Syria had issued a statement it said came from Ms. Rosenberg, also denying rumours that she had been captured by Islamic State militants.

The comments attributed to Ms. Rosenberg, 31, were written in English and Arabic and were posted Monday morning on the Facebook page Lions of Rojava, which has been used by the Kurdish People's Protection Units (YPG), the Syrian Kurdish militia that is fighting the Islamic State.

"I'm fine … don't be afraid," Ms. Rosenberg is quoted as saying in remarks that appeared to have been crudely translated into English. The remarks added that she was in ground fighting with the YPG and the Kurdish peshmergas.

It was not immediately possible to confirm the authenticity of the message.

The Canadian government is investigating conflicting information about Ms. Rosenberg's fate.

The SITE intel group, which monitors extremist online forums, said Sunday that some jihadis were claiming Islamic State had "captured a Jewish female soldier fighting alongside the Kurdish Peshmerga in Kobani, and discussed ideas for executing her or using her for prisoner exchanges."

Israeli media outlets then reported that Islamic State-linked websites claimed Ms. Rosenberg was taken prisoner in Kobani after suicide attacks by members of the radical religious movement.

Others, however, said she was safe and sound in Rojava, the Kurdish-controlled region of northern Syria, where peshmerga fighters are holding out against Islamic State.

"Gill is safe and she is not active on Facebook cause she has no internet access … ISIS's supporters launched a rumor on social media that she was captured in ‪#‎Kobani which is not true, simply because Gill is at least 300 km. from Kobani," a Syrian-born acquaintance, Oliver Brimo, wrote on Ms. Rosenberg's Facebook page.

"She is in Rojava and safe," Kader Kadandir, who said he is a member of a Kurdish group battling Islamic State, also posted, along with several photographs of Ms. Rosenberg holding rifles and pistols.

Denials also came from Twitter accounts with ties to the Kurdish People's Protection Units (YPG), the Syrian Kurdish militia that is fighting Islamic State militants in Kobani.

Foreign Affairs Minister John Baird said his department is trying to determine which of the conflicting reports about Ms. Rosenberg can be validated.

"We're obviously tremendously concerned about the reports. The one thing we're determined [to do] is get all the facts first before we come to conclusions," Mr. Baird said while meeting reporters in London.

He noted that the department has warned against travelling to the area.

"Obviously, we have very limited capacity to do much in a large swath of this territory. That's the reason we've issued the travel advisory."

Canadians who want to help in the campaign against IS should do so by enlisting in the Canadian military or joining a humanitarian group, not by travelling on their own to the region, he said.

Ms. Rosenberg, who lists White Rock, B.C., near Vancouver, as her hometown, has been living in Israel for several years. She gave a radio interview in Israel several weeks ago indicating she was planning to join Kurdish forces.

Ms. Rosenberg had earlier enlisted in an Israeli army search-and-rescue unit before being arrested in 2009, extradited to the United States and jailed for three years over an international phone scam.

With reports from Ian Bailey in Vancouver, Mark MacKinnon in London and Josh Wingrove in Ottawa.

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