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Parents and relatives of 43 missing students in Guerrero state listen during a press conference offered after a meeting with Mexico's President Enrique Pena Nieto in Mexico City on October 29, 2014.

FRANCISCO CANEDO/AFP / Getty Images

Mexican President Enrique Pena Nieto met with parents of 43 teachers college students for the first time since they disappeared over a month ago, when investigators say police detained the students and handed them over to a drug gang.

The mothers and fathers of the missing have grown increasingly frustrated at the pace of the investigation of the Sept. 26 police attack in the city of Iguala, which also left six dead. The case has shaken the image of improving security that the government has sought to project since Pena Nieto took office in 2012.

After meeting for about six hours inside the Los Pinos presidential residence, parents said they told Pena Nieto they did not have confidence in the investigation, and the government agreed to measures including the creation of a commission to monitor the case.

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"We are not going to trust the words of the president nor the commitments that were made public ... until they present the 43 students to us alive," Felipe de la Cruz, one of the parents, said at a news conference late Wednesday.

At one point earlier in the day, human rights officials had said the meeting was over but the family members were refusing to leave until Pena Nieto signed a document that would satisfy everyone.

Pena Nieto said in televised remarks that in addition to the commission, made up of both government officials and parents to provide daily updates on the investigation, the government agreed to provide greater support for both rural teachers colleges and the families of those who were killed or wounded in the attack, and to redouble efforts to determine the students' whereabouts.

"There will be a renewed search plan," Pena Nieto said.

The relatives came to Mexico City from the Rural Normal School of Ayotzinapa in Guerrero state, where the missing students were enrolled.

Investigators have said the attack was ordered by the former mayor of Iguala over fears that the students planned to disrupt a speech by his wife. Police officers are alleged to have turned the students over to the Guerreros Unidos drug cartel.

Forensic experts have combed through 11 clandestine graves discovered in the area during the hunt for the students. The sites contained 38 bodies, but there has been no confirmation that any of them belong to the missing students.

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"We are asking them to not just look for them in the graves, not just look for them in the dumps, because we are sure they are alive," de la Cruz told reporters at a human rights centre in the Mexican capital.

Another father of a missing student, Rafael Lopez also expressed frustration at authorities' inability to determine what happened.

"If they can't do it, they should ask for help from the United States," Lopez said from the school, where he and some of the parents remained Wednesday.

Iguala's former mayor and his wife are fugitives, and 56 people have been detained, including police from Iguala and the nearby town of Cocula as well as the alleged leader of Guerreros Unidos.

Pena Nieto said the rule of law will apply regardless of "wherever (the investigation) leads."

The case has spurred anger across the country, and large protest marches demanding action by the government have been held in Mexico City, Acapulco and the capital of Guerrero, Chilpancingo.

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Several protests have erupted in violence. On Wednesday, protesters aligned with the teachers college attended by the missing attacked the Guerrero governor's residence Chilpancingo, damaging the front gate and burning an official vehicle outside.

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