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Tamara Vrooman.John Sinal

In a six-week series of interviews, Canadians with a variety of experiences discuss the major challenges our country is facing and how best to address them. This instalment deals with renewing our democratic institutions.

Tamara Vrooman, president and chief executive officer of Vancity, was interviewed on Sept. 25 by Monica Pohlmann, a consultant with Reos Partners.

Pohlmann: What keeps you up at night?

Vrooman: We're becoming passive and run the risk of taking for granted the many things that have made Canada the tolerant, open, diverse and welcoming society that we're privileged to live in. Our greatness didn't happen by accident. If we don't work at it enough, we are at risk of diminishing and losing it. Then what kind of country will we leave for our children and our grandchildren?

We have a tradition of working together, talking about things and being tolerant of different opinions. But we don't see a lot of that any more. Debates are becoming polarized and institutional rather than engaged and personal. There aren't opportunities for individual voices to be cultivated and nourished. I worry that in our race to get things right, to be competitive, to be efficient, we're making decisions that are not inclusive, are short-term and don't benefit from the perspectives of many. It may feel like we are making a decision and getting on with things, but, ultimately, we will regret not including the many voices, because we won't have made the best decisions. In the end, then, this approach will slow us down and will cost us money, time, social capital and natural capital. We need to go back to our tradition of engaging, consulting, debating, listening and reflecting.

Pohlmann: What are important lessons from the past that you think we should be reflecting on as we move ahead?

Vrooman: It's hard to judge the actions of others who operated in a different context, but, in retrospect, when things have not gone well, it is because we failed to listen to, understand and collaborate with others. The residential schools are an example. Aside from the obvious racism and personal suffering for which we're responsible, we missed out on a whole generation of opportunity to learn and grow together. It was a huge loss of human capital, of human potential.

Pohlmann: What do you aspire to contribute through your work?

Vrooman: It's hard to have political democracy and engagement if we don't have economic democracy and engagement. The work I do is about making sure that people have access to information and support so they can make informed decisions. We're also looking for ways to include more people in the economy and in the finance system – people who may not have access to bank accounts and things that you or I would take for granted. We're increasingly hearing about income inequality. To think that economic democracy and income inequality are unrelated would be like saying that the right to vote and use of universal suffrage were unrelated. Of course they're related.

Possible Canadas is a project created by Reos Partners, the J.W. McConnell Family Foundation and a diverse coalition of philanthropic and community organizations. For longer versions of these interviews, or to join the conversation, visit

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