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Mark Evans/Getty Images/iStockphoto

This is the latest news and information for workers and managers from across the Web universe, brought to you by Monday Morning Manager writer Harvey Schachter. Follow us on Twitter @Globe_Careers or join our Linked In group.

Hone your approach to grooming talent

If your organization is developing high-potential individuals, start by asking: Potential for what? "Potential comes in many forms and, therefore, can go in many directions," notes George Hallenbeck, of the Center for Creative Leadership. Also ask: "Who is responsible for the person's development?" and "What happens if the individual fails?" Center for Creative Leadership

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Refine your prospect list each day

You may have an irresistible product or service, but if you aren't connecting to the right audience, it won't work. Business of Good Foundation executive Tim McCarthy says your business or non-profit needs somebody every day adding to your database of prospects and – just as importantly – taking people off who don't fit. Business of Good Foundation

Shape impressions with your logo

Research by Insead professor Amitava Chattopadhyay indicates that a circular logo conveys a sense of softness, femininity, warmth and comfort about your brand, while angular logos suggests hardness, order, rationality and formality. For sports shoes, circular was found to indicate comfort with angular conveying durability. Insead Knowledge

Remove roadblocks for customers

Hungry at 10:15 p.m., consultant Donald Cooper arrived at a restaurant promising free delivery until midnight, only to be blocked as pickup ended at 10 p.m. So he phoned in his order from outside, and when the delivery person emerged five minutes later, paid and rushed home. Do your policies similarly hinder customers, he asks? Donald Cooper Corp. Newsletter

Start menu tricks for Windows 10

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Windows 10 brings back a start menu. If you prefer having desktop shortcuts to start certain programs, left click (not right click) on the program in the all-apps list and drag to the desktop, where it will shows as a "link," or in File Manager indicate you wish to Send To Desktop. ComputerWorld

Harvey Schachter is a Battersea, Ont.-based writer specializing in management issues. He writes Monday Morning Manager and management book reviews for the print edition of Report on Business and an online work-life column Balance. E-mail Harvey Schachter

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