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This is the latest news and information for workers and managers from across the Web universe, brought to you by Monday Morning Manager writer Harvey Schachter. Follow us on Twitter @Globe_Careers or join our Linked In group.

HR consultant Laurie Ruettimann urges you to reveal your salary to trusted colleagues. A former boss confided her own compensation and declared: "You can't help other women if you don't give them good information. And if women undercut other women, it brings the whole market down." Same with men, of course. LaurieRuettimann.com

Satisfaction surveys often a waste of time

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Columbia Business School professor Rita Gunther McGrath is irritated by fighting her way through customer service voice-mail systems only to receive a satisfaction survey demanding more of her time. Her message: Don't expect customers to be excited by your service unless it's meaningful, emotionally gratifying or otherwise exceptional. RitaMcGrath.com

To achieve greatness, know yourself first

Add to the Golden Rule and the Platinum Rule (treat others as they want to be treated) life coach Jay Forte's Rhodium Rule, after another precious metal: Know yourself, tuning in to your greatness. Be yourself, totally authentic. And help others to be themselves, inspiring them to attain their potential. Random Acts of Leadership

Collaboration does not mean consensus

Jane Park, CEO of beauty brand Julep, says it's not collaborative if you listen but then go off and do your own thing. At the same time, collaboration isn't about consensus – giving up control and accepting whatever others want. It's deliberate and results-focused, bringing people into the process to fully contribute. New York Times

Measure your social media marketing

Social media editor Janet Roberts suggests these three tools to manage your social content marketing: BuzzSumo, Tagboard and ActionSprout, each offering different ways to gauge how effectively messages are getting through. Larry Chase's Web Digest for Marketers

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Harvey Schachter is a Battersea, Ont.-based writer specializing in management issues. He writes Monday Morning Manager and management book reviews for the print edition of Report on Business and an online work-life column, Balance. E-mail Harvey Schachter

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