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Some customers like lousy products Add to ...

This is the latest news and information for workers and managers from across the Web universe, brought to you by Monday Morning Manager writer Harvey Schachter. Follow us on Twitter @Globe_Careers or join our Linked In group.

Some customers are harbingers of failure, buying products that flop, and their unique, non-mainstream tastes suggest trouble ahead for your offering. In market research, check what other products your test customers have favoured and, if they are attracted to losers, consider not launching. Kellogg Insight

Leaders are bound to have enemies

Every leader, no matter how widely admired, will create enemies, even among those close to them, corporate director Les Hayman says. As leaders implement their ideas, they arouse envy, cause collateral damage and encounter personality conflicts, while runners-up for their job simmer. Les Hayman’s Blog

See the silver lining in setbacks

Executive Karin Hurt has learned that bad situations are a blessing, leading to new opportunities and an improved perspective. Instead of fretting, look for the subtle gifts in even the toughest situations. Another lesson she picked up: Communicate five times more than you think necessary. Let’s Grow Leaders Blog

Take six months to settle in

New leaders are told that they have 90 days to make their mark, but Deloitte researcher Ajit Kambil says that’s a myth: Senior executives usually establish themselves over a six-month transition. That gives them time to evaluate a new team, recruit staff, and restructure an organization amid continuing projects. Deloitte University Press

Undo Firefox changes in a wink

If the latest edition of Firefox, with its curved tabs, has thrown you for a loop, you can return to the previous format through the Classic Theme Restorer add-on.AddictiveTips.com

Harvey Schachter is a Battersea, Ont.-based writer specializing in management issues. He writes Monday Morning Manager and management book reviews for the print edition of Report on Business and an online work-life column Balance. E-mail Harvey Schachter

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