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Hold the praise, pass the feedback

Praise and positive feedback may seem the same but long-time executive Eric Jacobson insists they are different: Positive feedback focuses on the specifics of job performance while praise is usually a very general statement such as "keep up the good work."

He argues that praise, without positive feedback, leaves employees with empty feelings. So focus on detailed positive feedback, rather than simple shots of praise. EricJacobsonOnManagement

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What can you do? Take the long view

Entrepreneur Derek Sivers (founder of CD Baby, the online independent CD store, among other ventures) says most people overestimate what they can accomplish in one year and underestimate what they can do in 10 years.

Instead of trying to do too much, or too many things, at one time, think long term: Do just one thing for a few years, then another for a few years, then another. Sivers.org



E-mail pitching: Skip the bullets



Denver-based consultant Kendra Lee advises that you start you e-mail marketing messages with a statement, not a question, and use paragraphs rather than bullet points to make your pitch. The tactic of opening with a question simply doesn't work, and bullet points signal you are trying to make a sale, encouraging the recipient to delete the message. RainToday.com



Taking a break with free shareware



If you're the kind of person who wonders where the day went, and why you didn't take a break, help is at hand. Breaker is shareware software that allows you to program in break times, and their lengths, for your work day. You can download the software at: http://davidevitelaru.com/software/breaker. AddictiveTips.com

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About the Author
Management columnist

Harvey Schachter is a Kingston, Ont.-based writer specializing in management issues. He writes Monday Morning Manager and management book reviews for the print edition of Report on Business and an online column, Power Points. More

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