Skip to main content

This is the latest news and information for workers and managers from across the Web universe, brought to you by Monday Morning Manager writer Harvey Schachter. Follow us on Twitter @Globe_Careers or join our Linked In group.

After you make positive workplace changes, things may get worse before they improve, following the so-called J-curve, with a dip before a rise, just like the letter. The difficulty, consultant Roy H. Williams says, is that if you goofed, you'll see the same dip, making it hard to tell the difference at that early stage. Monday Morning Memo

Loosen fixed ideas by asking questions

Story continues below advertisement

If your team is stuck, management professor Michael Roberto suggests asking: "What other options might we consider beyond the proposals on the table?" Also: "How might our principal marketplace rivals look at this issue? How might they approach it differently?" Or: "Are we trying to solve the wrong problem?" Professor Michael Roberto's Blog

Keep good people with regular praise

Consultant Wally Bock warns people not to be like the manager who started listing an employee's wonderful qualities – such as "you do great work" – only after she said she was leaving. Her response? "You never told me. " Now it was too late. Three Star Leadership Blog

The rules of love don't apply to sales

Absence may make the heart grow fonder in romantic relationships, but that doesn't apply with your customers, consultant Drew McLellan says. And in marketing, love is not blind. How you present yourself has a vital impact on your ability to capture and keep customers. Drew's Marketing Minute

Free your task app for big projects

Productivity consultant Michael Vardy recommends feature-rich Due, an iOS and Mac app, to remind you of your mundane tasks in order to free up your regular task app for the big stuff. The Productivityist Newsletter

Story continues below advertisement

Harvey Schachter is a Battersea, Ont.-based writer specializing in management issues. He writes Monday Morning Manager and management book reviews for the print edition of Report on Business and an online work-life column, Balance. E-mail Harvey Schachter

Report an error Editorial code of conduct
Due to technical reasons, we have temporarily removed commenting from our articles. We hope to have this fixed soon. Thank you for your patience. If you are looking to give feedback on our new site, please send it along to feedback@globeandmail.com. If you want to write a letter to the editor, please forward to letters@globeandmail.com.

Welcome to The Globe and Mail’s comment community. This is a space where subscribers can engage with each other and Globe staff. Non-subscribers can read and sort comments but will not be able to engage with them in any way. Click here to subscribe.

If you would like to write a letter to the editor, please forward it to letters@globeandmail.com. Readers can also interact with The Globe on Facebook and Twitter .

Welcome to The Globe and Mail’s comment community. This is a space where subscribers can engage with each other and Globe staff. Non-subscribers can read and sort comments but will not be able to engage with them in any way. Click here to subscribe.

If you would like to write a letter to the editor, please forward it to letters@globeandmail.com. Readers can also interact with The Globe on Facebook and Twitter .

Welcome to The Globe and Mail’s comment community. This is a space where subscribers can engage with each other and Globe staff.

We aim to create a safe and valuable space for discussion and debate. That means:

  • Treat others as you wish to be treated
  • Criticize ideas, not people
  • Stay on topic
  • Avoid the use of toxic and offensive language
  • Flag bad behaviour

Comments that violate our community guidelines will be removed.

Read our community guidelines here

Discussion loading ...

Cannabis pro newsletter
To view this site properly, enable cookies in your browser. Read our privacy policy to learn more.
How to enable cookies