Decision Makers

Five ways Canadian businesses can hold their own against the giants in e-commerce

PayPal Canada president Paul Parisi offers tips on how to improve customers’ online shopping experience.


How Henry’s cameras and electronics competes with Amazon

Revamping Henry’s e-commerce site resulted in double-digit gains in mobile purchases.



What is the fourth industrial revolution?

Businesses face a particularly challenging future in the next five years because of the quickening pace of disruption.


The tech that bumped this small business to mid-sized

How Entripy Custom Clothing went from a one-person basement operation and is now expanding to a 50,000-square-foot facility in Oakville, Ont.


Working flat out but falling behind

Saskatoon-based Superior Cabinets undertook a major turnaround based on technologies to slash inefficiencies.


‘You can’t outspend Google,’ so smaller company Ecobee turns to other strategies

Smart-thermostat company’s focus included remote-sensor capability and flexibility around customers’ needs



WATCH: Loving your dog starts with a high-tech kitchen

To deliver on pet food that’s fresh, sustainable and high quality, Champion Pet Foods built their Kentucky production facility from scratch.



One big thing Corby did to improve its sales process

Though the company sells some widely recognized brands of liquors and wines, it still decided it could use a sales-tool boost.

Workaholic left 80-hour weeks, only to return to the game after a chance meeting

Paolo Kalaw started Nimbyx Ltd. after an idea at business school caught his interest.

Top five worries of mid-sized companies for 2017

Mid-sized firms are increasingly stressed, given global economic developments and the recent U.S. election. Experts suggest they stick to what they do best over the coming year.

How China partnership helps Indochino offer men’s custom suits faster

Manufacturing facilities with cutting-edge technology also produce garments for Banana Republic and Hugo Boss

How one company brainstormed a tech tool to boost sales

With two grown daughters, Marion Frankel and her husband, Mark, anticipated becoming grandparents in the near future – just not three times over in the span of five months

SPONSOR CONTENT Cloud computing woes: How to avoid 'migration regret'

For an increasing number of firms, there is a middle ground between keeping data on public servers or private networks.

Sales took off after Top Hat ignored advice and flipped its sales strategy

Classroom-tech company ended up going straight to the people using its product.

Frank and Oak’s millennial look now also for women

Having built its business through online shopping and ‘demand shaping,’ Frank + Oak decided it was big enough to take a crack at women’s wear.

Interac’s tap-and-pay launch had to be done right

The system that allows people to pay with their bank cards rolled out flash pay, facing challenges coming from many directions.

In kicking e-mail, Klick realized it had a hit product

The health marketing agency started out with a problem due to growing pains. Its solution ended up pushing it in a new direction.

Synaptive needed to decide whether to acquire a company or just license its technology

WATCH: Synaptive Medical explains how acquiring a tech company made sense for the business.

SPONSOR CONTENT How architects are using new technologies to make better buildings

David Dow, principal at Diamond Schmitt Architects, talks about how the right tools are helping make them a leader in their field.