Skip to main content

The Globe and Mail

A road warrior’s top 10 tips to make travel bearable

Kevin Mako says he goes with two-wheeled luggage because the four-wheelers have less packing space.

Jennifer Roberts/The Globe and Mail

The Efficient Traveller is a six-part series that highlights how small-business owners and entrepreneurs can get the most out of their business excursions.

As the founder and president of Mako Invent, a consumer product development firm with offices in both Toronto and Austin, Tex., Kevin Mako knows full well the grind of travelling.

Whether it's going from office to office, meeting with overseas clients, or flying off to various conferences around the continent to keep up with the latest goings-on in his business, the 31-year-old has the travel game down pat, having been honed by the thousands of kilometres he racks up each year.

Story continues below advertisement

"You want to spend the least amount of time fooling around between actual travel time, and one of the easiest things is just to book direct flights," he says. "A lot of time, if you book a reasonable time in advance, they're quite close to the price of a connecting flight."

Given that nobody has time to burn these days, combined with the toll travel takes on both body and soul, Mr. Mako has distilled his best tips on how to survive the often-gruelling game of business travel.

1. Mr. Mako uses a smartphone app called Hopper to ensure he's getting the best prices on his flights. "Hopper basically tells you, based on historical data, what is the best time to buy a ticket and when the prices are going to start to go up," he says. "It's tracking a combination of historical data and real-time data to help book your flights really efficiently."

2. Get the best carry-on suitcase – on two wheels. "Make sure you get the maximum size roller carry-on but just the two-wheeled edition with the wheels tucked up, because the four-wheeled edition roller cases actually shave two inches of space off the bottom of the suitcase," he says. He also suggests getting a laptop bag or backpack that can slide over the handle of your carry-on so you can wheel everything around the terminal with one hand.

3. If you're going to need a car, use a car aggregator site to compare the different prices, but be sure to book before you land at your destination because you may end up paying twice the price if not. And for those that use the Uber car service, Mr. Mako has a useful tip for getting a cheap Uber at airports, including Toronto Pearson International Airport. "You can't get UberX, which is the cheapest Uber, at Pearson airport [among others]," he says. "But if you just grab a shuttle to the nearest hotel and those shuttles are usually free, if it's just outside the airport then UberX is active."

4. Milk the benefits that certain credit cards give you, such as American Express Platinum. "The American Express Platinum card, it's $400 a year, but at many customs lines and airport lines around the world, you get airport bypass and you get the lounge, so it's pretty good value," Mr. Mako says.

5. When it comes to booking seats on a plane, Mr. Mako prefers the back of the plane, for good reason. "I like window seats in the second last row, because you board the quickest, if you don't have any form of priority boarding," he says. "In addition, the second-last rows are usually the first to be empty if the plane is not full, and the second-last seat reclines, while the back row does not."

Story continues below advertisement

6. Always be sure to pack the night before, never the day of. In addition, if you do happen to check baggage and you're over the weight limit, put heavy items such as jeans into your carry-on bag as those are almost never subject to weight limits.

7. Aim for the shortest customs lines, as Mr. Mako has learned through experience. "Certain airports, like Austin for instance, everyone funnels into the middle line but there are lines on both ends that are usually a five-minute wait as opposed to a half-an-hour wait and it's usually just a short walk," Mr. Mako says.

8. Mr. Mako suggests printing off your boarding pass as soon as you check in online, cutting it out and placing it in the picture page of your passport. That way, you'll save time fumbling around when you get to the gate. In addition, take note of the number of items you take out of your carry-on bag on the plane and make sure you're taking the same number of items with you when you disembark at the other end.

9. A tablet can be a worthwhile purchase for the business traveller. "On most flights now you're allowed small electronics," Mr. Mako says. "… If you like to watch movies or a video presentation or something like that or you want to type something up, a tablet with a keyboard [is] allowed."

10. If you're a regular traveller, make a list, so that every time you leave home you know you have all the bases covered. "That will make it completely stress-free because you know that every time you travel, once you've checked off that list you know you're 100 per cent ready," he says.

Report an error Editorial code of conduct Licensing Options
As of December 20, 2017, we have temporarily removed commenting from our articles as we switch to a new provider. We are behind schedule, but we are still working hard to bring you a new commenting system as soon as possible. If you are looking to give feedback on our new site, please send it along to If you want to write a letter to the editor, please forward to