The Globe’s series Decision Makers profiled companies that took successful action in a competitive global digital economy. Here are five that made their mark.
We do more than five billion transactions a year, so a bad decision could affect the GDP of Canada.
Mark O’Connell, president and chief executive officer of the Interac Association
We’re not going to win by having a better Super Bowl ad than Google. But where we’re going to win is by having a better customer experience.
Stuart Lombard, founder Toronto-based smart-thermostat maker Ecobee Inc.
Retail companies have to start thinking like media companies, and media companies have to start thinking like retail companies.
Ethan Song, chief executive officer and co-founder of Montreal-based retailer Frank + Oak
Most people we talked to were very skeptical about our marketing approach; they thought it wouldn’t work. If we’d listened to outsiders it would have been a terrible idea because they would have told us not to do it.
Mike Silagadze, co-founder and chief executive officer of Top Hat Inc.
We make it affordable for them to compete with large multinationals.
Paolo Kalaw, chief executive officer, Vancouver-based Nimbyx Ltd.
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