Skip to main content

The Globe and Mail

Starbucks to hire 150 people for its first Italian store

This Jan. 3, 2012, file photo, shows the Starbucks Coffee logo in Mountain View, Calif. Starbucks announced Sunday that it plans to enter probably its most intimidating market yet: Italy. The coffee chain said that the first Starbucks will open in Milan in early 2017, in partnership with Italian developer Percassi.

Paul Sakuma/AP

Starbucks Corp said on Friday it was starting to recruit 150 people for its first outlet in Italy, the home of the espresso and a market the world's biggest coffee seller has yet to tap.

Starbucks has outlets in countries across Europe and around the world, but its plan to launch a high-end Reserve Roastery in Milan will be its first bid to attract Italian coffee drinkers.

The U.S. firm plans to launch the outlet in the autumn, offering coffee enthusiasts the chance to watch the process from roasting beans to pouring a shot, as well as tasting a range of coffees. It will be the first of its kind in Europe.

Story continues below advertisement

Starbucks has till now launched two Reserve Roasteries, in its hometown of Seattle, in 2014 and in Shanghai, in December 2017. The firm reportedly spent $20-million on the Seattle outlet. It says it plans to open 'Roasteries' in New York, Tokyo and Chicago.

After the launch in Milan, its Italian commercial partner and licensee Percassi will open more typical Starbucks shops in the city later in the year, the company said.

A total of 300 people will be hired for its Italian stores in 2018, it said.

Other coffee makers like Lavazza have opened shops in Italy's financial capital, reflecting global competition among major brands to capture a growing market for people prepared to pay a premium for quality espresso coffees.

Report an error
As of December 20, 2017, we have temporarily removed commenting from our articles as we switch to a new provider. We are behind schedule, but we are still working hard to bring you a new commenting system as soon as possible. If you are looking to give feedback on our new site, please send it along to If you want to write a letter to the editor, please forward to