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'We're doing the right things,' Heins tells BlackBerry shareholders

Thorsten Heins, president and CEO at Research In Motion, holds up the new BlackBerry 10 mobile device at a conference, Tuesday, May 14, 2013, in Orlando, Fla. The company’s annual general meeting in Waterloo, Ont., on Tuesday morning is likely to be dominated by questions about RIM’s disappointing fiscal first-quarter results.

John Raoux/AP

Report on Business technology reporter Omar El Akkad was at the Research In Motion Ltd. annual meeting and tweeted updates.

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