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The recent announcements by two national law firms that senior executives from PricewaterhouseCoopers and KPMG Canada would be joining them in key strategic roles is telling evidence that traditionalists are finally appreciating the extent to which the Big Four accounting firms have reset their sights on the country's legal-services market.

The key area in which traditional law firms are lacking, according to a study by Deloitte, is in their use of technology, which while "arguably the biggest enabler of achieving best-in-class status, is largely under-exploited by in-house legal departments and law firms." Nonetheless, it appears that "law firms are just turning their mind to the issue," even as an "overwhelming majority of respondents identified technology/service delivery as a major game-changer in the marketplace."

Lexpert contributor Julius Melnitzer reports at www.lexpert.ca.

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