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Report on Business Cannabis Professional Aurora voluntarily recalls two cannabis products due to labelling mismatch

Aurora Cannabis Enterprises Inc. has voluntarily recalled portions of two products due to mismatched labelling on some boxes containing CBD capsule bottles sold in Alberta and its Banana Split dried flower in Quebec. The recall is not due to product quality, the company said.

“The bottles were properly labelled. It was the cardboard cartons that were incorrectly labelled,” said Cam Battley, chief corporate officer for Aurora, adding the products were sold to wholesalers roughly from mid-December through mid-January.

The LP is recalling one shipment lot each of its CBD Caps and Banana Split 1 gram.

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This prompted Alberta Gaming, Liquor and Cannabis (AGLC) to issue a voluntary recall on Aurora’s THC-Sativa Caps and CBD Caps, since the box labelling mismatch occurred between these two products. This means that an unknown number of properly labelled bottles containing CBD capsules may have been sold in boxes labelled THC.

“We’re going to put out a huge net and make sure we don’t have any issues,” said Chara Goodings, spokesperson for AGLC.

Mr. Battley said there have been three reports in Alberta and one in Quebec, of the individual box labels not matching the product. He did not know if these products had been consumed.

“It may be limited to those two provinces,” he said, adding that the bottles themselves were properly labelled.

He estimated this partial recall will amount to 100 to 200 units across the country.

“We’re in the business of continuous improvement. As a result of this, we’re upgrading our processes across the line to make sure we don’t have any issues in the future,” Mr. Battley said.

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