Canadian Transportation Agency

Passenger rights overhaul draws criticism from both sides – airlines and advocates

Canadians who are angry about airlines are finding the Liberals have a case of ‘bureaucratic governmentitis’

Compensating passengers for flight disruptions not enough, says advocate

Newly revealed e-mails raise questions about Canadian transportation regulator’s independence

Canadian airline regulator’s stance on refunds aligned with execs’ requests from days earlier, emails show

Passenger refund issues flagged to federal government a year before COVID-19 pandemic

New rules to make travel safer, more accessible for people with disabilities a step forward but not enough: advocates

Passengers hoping for refunds for cancelled flights will be out of luck

Second phase of air passenger protections addresses flight cancellations, delays

Onex completes $3.5-billion takeover of WestJet