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Police say a suspect is in custody after customers in a bank in British Columbia refused to obey orders from a shotgun-brandishing robber and tackled her instead.

A statement from Abbotsford police says the suspect entered the Scotiabank branch just before noon Wednesday and ordered customers to the floor.

As she threw bags onto a counter and demanded money, police say one customer confronted her and three more stepped up.

The four tackled and disarmed the woman and held her until officers arrived minutes later.

No one was hurt and Sergeant Judy Bird says a 46-year-old is facing robbery and firearms-related charges.

Sgt. Bird says police are thankful for the community support and “amazed” at the willingness of the four customers to protect others in the bank.

“As grateful as we are for this outcome, we remind the public to be aware of how volatile and dangerous these situations can be, especially with armed suspects,” Sgt. Bird said in a statement Thursday.

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