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Digital Lab

Where The Globe discusses community, journalism and how Canadians shape our stories

Entry archive:

Please bear with us

Alasdair McKie

You may have noticed more than a little disruption to our website service recently. In order to ensure a more reliable delivery of service to you from, we are taking steps today to temporarily turn off or remove some features of the site, including disabling the Dashboard feature for Globe Unlimited subscribers.

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Public editor: Rinelle’s photo published with permission

Sylvia Stead

I have heard from two readers over the past week who were concerned that The Globe and Mail published a front-page photo of Rinelle Harper, the 16-year-old victim of a gruesome attack in Winnipeg this month.

The readers were confused as to why The Globe would publish her photo when at a press conference the day before she had asked that her face be concealed. They didn’t know that the newspaper had an exclusive interview with the family in their hotel room on the eve of the press conference and obtained explicit permission to take and publish photos of Rinelle and her family.

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One article, one page


We're always trying to improve the experience of reading The Globe and Mail on our digital platforms, and with an update to the website today, we will no longer be breaking longer articles into separate pages on our desktop website by default.

When new articles are posted, they will appear as one single page that you can scroll through seamlessly. (Existing articles will not be retroactively updated.)

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Get your finances in shape: Sign up for Rob Carrick's bootcamp

Are you hoping to meet a particular financial goal in 2015? What do you think might hold you back? Whether it's reducing your consumer or student debt, saving for retirement, repaying a large mortgage or anything in between, personal finance columnist Rob Carrick loves a good challenge. Fill out the form below and he'll tackle your questions and show you some strategies to achieve your spending and saving targets.

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Public editor: Yes to Ghomeshi coverage; no to pictures

Sylvia Stead

Last week, I asked readers whether there was too much or too little coverage of Jian Ghomeshi. And what about the photos of him, which one reader begged The Globe and Mail to stop publishing because she and her friends found it “revolting.”

More than two dozen of you wrote in from across the country, one from the United States and one from overseas. The message was pretty clear: Keep covering the news on Mr. Ghomeshi, remember that this is a turning point for society’s understanding of sexual harassment and abuse of women and please, please don’t run those photos any more.

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Public editor: Too much Ghomeshi or not enough?

Sylvia Stead

Too much or too little? From time to time, readers will write either to ask why The Globe and Mail isn’t writing more on a subject or to say enough already, we are sick of the non-stop coverage.

Earlier this year, that subject was Toronto Mayor Rob Ford.

Last week, it was former CBC host of Q Jian Ghomeshi. In his case, one reader wants more coverage, while another doesn’t want to see his photo any more.

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Public editor: The problem with Ezra Levant’s complaint

Sylvia Stead

Ezra Levant, Sun Media columnist and Sun TV commentator, has complained about a recent Globe and Mail story. He has said The Globe story is wrong and that his column is completely correct.

So let’s look at the facts from a journalistic point of view. Mr. Levant wrote a Remembrance Day column that said the Greater Essex County District School Board in Ontario circulated an e-mail that, according to him, says: “Teachers should be prepared to exempt Muslim students from Remembrance Day.”

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Here's how Canadians marked Remembrance Day

From tributes to fallen loved ones to ceremonies across the country, readers shared their Remembrance Day experiences with the hashtag #Nov11Globe. We've collected the submissions here.

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Public editor: Thanks for pointing out that mistake

Sylvia Stead

Thanks to Globe and Mail readers, two errors were caught in Monday’s Folio pages on Canadian war memorials.

First thing this morning, a reader tweeted: “Hey @globeandmail, I might be wrong but isn’t this tower in Montreal not Winnipeg?”

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Sesame Street turns 45: your fondest memories of the show

Rubber duckies, learning to count and lots of cookies: As Sesame Street turns 45, readers share their favourite characters and fondest memories of the show:

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What is the Million Mask March and who is Guy Fawkes?

Melissa Whetstone

Organized by Anonymous, protests were held in cities around the world last night as part of the "Million Mask March." A look at what the march is and what happened at some of the rallies:

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Comments issues resolved - thank you for your patience


Great news: We have finally resolved the issues that have been plaguing our comments system for the past few months. Please accept our apologies for the inconvenience and the frustrating amount of time it took to fix. If you are still experiencing the issues noted below, please report it to us here.

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Public editor: Why comments are closed on some articles

Sylvia Stead

Here is a question that comes up fairly frequently: Why are comments on some articles open and on others closed?

One reader wrote to say this was discussed at a social event. “The consensus was a frustration in that the practice seems almost arbitrary. One recent example is Margaret Wente’s column The distorted reality of ‘Big Ears Teddy’. If any column (or columnist, for that matter) deserves comment, it is this one and yet comments were closed. It strikes me that if a piece has sufficient merit to warrant its posting, then it surely ought to be open to comment. Else, it should be removed.”

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Public Editor: Ghomeshi video headline was dumb, insensitive

Sylvia Stead

Monday morning, Globe editors published a BNN (Business News Network) video discussion on brand, the CBC and Jian Ghomeshi with the headline “Can Jian Ghomeshi rebuild his brand?”

The Globe’s business Twitter account then automatically sent out a link to the video. That automatic process reproduces the same headline in the tweet.

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Startup Open House puts spotlight on Canada's thriving tech sector

Satish Kanwar

With the staggering growth in the Canadian technology sector, it’s clear that there's a new breed of companies being built to last right in our backyards. On Thursday, Oct. 30, the second annual Startup Open House is taking place with the aim of helping the general public become more informed.

Over 4,500 people have registered for the free event and an opportunity to visit nearly 250 participating local companies in Toronto and Montreal. Canadian startups such as Shopify, Busbud, Freshbooks, and Frank & Oak will open their offices from 4 p.m. to 7 p.m. for anyone to discover, learn more, and meet the faces behind the screen.

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Is the Ottawa shooter a criminal or terrorist? Mulcair's comments open debate

NDP Leader Thomas Mulcair says terrorism is not the right word to describe last week’s attack on Parliament Hill.

“It doesn’t take away from the horror of what took place. It doesn’t make it any less criminal but I think there’s a distinction to be used and when you look at the background of the individual and what was actually going on that the use of that word was not the appropriate one. That’s our point of view. That’s my point of view,” he said on Wednesday.

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Public editor: Care must be taken when writing about Ebola

Sylvia Stead

News organizations have a responsibility to be accurate, especially when it comes to matters of public health and safety.

Fortunately, The Globe and Mail has experienced writers covering Ebola. One is Geoffrey York, The Globe’s Africa correspondent (and former health reporter), who has been to Liberia and written about seeing the vulnerability of Ebola patients and worrying about his own personal safety. “I’ve been on front lines from Chechnya and Afghanistan to Iraq and Somalia, and I’ve witnessed the devastation of earthquakes and tsunamis. Nothing is quite like Ebola. When you leave a war zone or an earthquake, you know that the threat is over. When you leave the Ebola zone, you could still be carrying the danger with you,” he wrote.

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What you would ask the federal party leaders on the campaign trail

Globe Politics is marking one year till the federal election with a week's worth of related coverage, and we asked readers: If you met one of the federal party leaders on the campaign trail, what would you ask them?

Here are some of the responses, sorted by category. Add yours by sending a Tweet or Vine or posting to Facebook with the hashtag #VoteCountdown.

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