Go to the Globe and Mail homepage

Jump to main navigationJump to main content

Toronto, Nov. 11/09 - A customer walks past an Interac sign on the Petro Plus Variety Store on Queen Street East in Toronto, Ontario, Canada. Interac says it is experiencing technical problems with its e-Transfer system, mainly affecting deposits. (Deborah Baic/The Globe and Mail)
Toronto, Nov. 11/09 - A customer walks past an Interac sign on the Petro Plus Variety Store on Queen Street East in Toronto, Ontario, Canada. Interac says it is experiencing technical problems with its e-Transfer system, mainly affecting deposits. (Deborah Baic/The Globe and Mail)

Technical glitch with e-Transfer service fully resolved, Interac says Add to ...

Interac says its e-Transfer service is back to normal after it was hit with technical problems early Tuesday.

Spokeswoman Caroline Hubberstey said the problem mainly affected deposits, but a few financial institutions were having problems sending funds.

Hubberstey earlier said most people were able to send an Interac e-Transfer but when the notification for deposit arrived at the receiver, the receiver was unable to deposit the funds.

More Related to this Story

Several people took to Twitter to express concerns that payments for such things as rent may not go through or of being hit with NSF charges.

Interac replied that these issues ”should be cleared up” by users’ financial institutions in the morning.

Hubberstey said the service was affected across the country and the problem was first noticed Tuesday morning.

She says all other Interac services — Interac Debit, Interac Cash and Interac Online — were operating normally.

Interac also offered ”sincere apologies“ on its Twitter feed for the ”inconvenience this disruption caused.”

Follow us on Twitter: @GlobeBusiness

 

Topics:

In the know

Most popular video »

Highlights

More from The Globe and Mail

Most Popular Stories