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Air Canada agents process passengers at the airport in Halifax on June 10, 2011.THE CANADIAN PRESS/Andrew Vaughan

The union representing about 4,100 Air Canada customer service and sales agents has reached a tentative five-year collective agreement with the airline.

In a release issued Sunday, Unifor president Jerry Dias said the agreement included protections and fair wages for workers.

The airline released a statement saying the deal was a "win-win" for both sides.

Contract talks began in January but broke off in March. A Unifor spokesman confirmed the talks resumed last week.

Federal Labour Minister Kellie Leitch issued a statement congratulating the two parties on the deal, which was reached with the help of a federal mediator.

No details of the agreement were released. It's subject to ratification by the union membership and approval by Air Canada's board of directors.

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