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“It really does vary from province to province,” says Shanaaz Gokool, CEO of Dying with Dignity Canada.Getty Images/iStockphoto

THE QUESTION

My father has terminal cancer and he asked his family doctor about having an assisted death. But his doctor seems not very knowledgeable about the process and hesitant to do it. Are other patients having similar problems?

THE ANSWER

Although it is hard to get a clear picture of what is happening across Canada, anecdotal reports suggest that access to medical assistance in dying (MAID) has been inconsistent since the federal government passed the law in June that established the criteria for its use.

"It really does vary from province to province, and within provinces it varies depending on how ready the local health community is for these kinds of requests," says Shanaaz Gokool, chief executive officer of the advocacy group Dying With Dignity Canada.

Many hospitals have developed procedures to handle the requests that come from patients under their care, including putting together internal lists of physicians willing to take part in MAID, says Sally Bean, a policy adviser and ethicist at the Sunnybrook Health Sciences Centre.

However, Catholic hospitals and health-care institutions have essentially opted out of MAID, citing their objection to assisted death on religious grounds.

In Ontario, the body that regulates the medical profession, the College of Physicians and Surgeons, has said doctors must make an effective referral to another health-care provider if they are unwilling to be involved.

Yet that position is being challenged in court by a group of Christian doctors who argue that just making a referral is morally equivalent to participating in an assisted death.

Meanwhile, doctors in the community are still in need of more guidance to carry out what amounts to a new and demanding responsibility.

"It's a complicated area and family physicians want to get it right," Dr. Sarah Newbery, president of the Ontario College of Family Physicians, said. "There is a desire to have some robust clinical materials that they can use to make sure that they are doing this in the right way for their patients who want to access MAID."

So, clearly there have been challenges rolling out MAID in the initial months. Some of those difficulties have been reflected in the experiences of Dr. Eliseo Orrantia, a family physician who practises in the Northern Ontario town of Marathon, on the shores of Lake Superior.

Orrantia volunteered to be on a list of Ontario health-care providers willing to accept MAID referrals. Ontario doctors and nurse practitioners who want to use the referral service can phone a support line operated by the province.

He was tapped twice in July to lend a hand.

The first case involved a Sudbury-area woman and it unfolded successfully. Using video conferencing, set up through the Ontario Telemedicine Network, he provided the second assessment that determined the patient was eligible for MAID – she had a "grievous and irremediable medical condition and natural death was reasonably foreseeable." The patient's palliative-care doctor had done the first assessment – two independent assessments are needed to meet the requirements of the law

Orrantia also ordered the prescription for the lethal dose of medication. He explained how to take the medication and the patient was able to end her life at the time of her own choosing.

However, the second case – involving a patient in the Southern Ontario town of Cayuga – was fraught with problems. A nurse practitioner did the first assessment and concluded that the patient was eligible for MAID. But, before she could provide her opinion officially, she needed the approval of her employer, the local Community Care Access Centre. "The administration held a number of meetings to decide whether they would let a member of their staff provide that opinion – even though it was within the nurse practitioner's scope of practice as a professional," Orrantia says.

To make matters worse, Orrantia could not find a pharmacy that would supply the medication. He contacted five pharmacies before coming across a pharmacist willing to do so. But "the owner [of the drugstore] denied him permission to provide the medication," the doctor says.

As Orrantia dealt with one delay after another, the patient's condition steadily deteriorated. Eventually, the patient lost the mental capacity to give informed consent. That meant he no longer qualified for MAID. Patients must be mentally competent up to the moment before they get the lethal dose.

"I was really disappointed that we were unable to provide MAID to the patient," Orrantia says. "If we say we have this service, then let's make sure it is available to people who want it."

Others expect that the barriers to assisted death will diminish once the procedure becomes a regular part of medical practice. "There is a knowledge gap now and that will change in time," Bean says.

The Centre for Effective Practice, with funding from the Ontario Ministry of Health and Long-Term Care, is in the process of developing a step-by-step guide that explains what doctors and nurse practitioners need to consider if a patient requests an assisted death.

Nonetheless, many health-care professionals still have misgivings about playing an active role in hastening a patient's death.

So, what should patients do if they sense their doctor is reluctant to administer MAID? That depends on where they live.

In Alberta, for instance, the patient or a family member can send an e-mail directly to the provincial team that is handling requests for assisted deaths – MAID.careteam@ahs.ca.

In most other parts of the country, patients usually need to get a referral from their doctor to see other care providers who are willing to provide MAID.

Gokool is concerned that some patients may suffer when they are transferred to a medical institution willing to provide MAID services from a faith-based facility that has opted out. "We are talking about people who are frail and vulnerable," she says. "If you are in a hospice, or a long-term care facility, that is your home. There is a lot of harm being done moving people back and forth."

Doctors are not obligated to perform a medical service that goes against their conscience. But the provincial bodies that regulate the medical profession "have set expectations that patients who inquire about medical assistance in dying are not abandoned and physicians must not act as a barrier to access," says Kathryn Clarke, a spokeswoman for the College of Physicians and Surgeons of Ontario.

If a doctor is perceived to be acting as a barrier, then the patient or family could complain to the medical regulator, but that's not a practical option for most of these patients.

It appears that much work still needs to be done to resolve these issues. "Somehow we need to find a balance between being patient-centred in our approach and honouring those who are conscientious objectors," Newbery says.

Paul Taylor is a patient navigation advisor at Sunnybrook Health Sciences Centre. He is a former health editor of The Globe and Mail. You can find him on Twitter @epaultaylor and online at Sunnybrook's Your Health Matters.

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